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Legal information

Legal documents

Everything you need before using Vivo Latam: how the platform works, how we handle your data, how to stay safe, and how to ask us to delete your information.

Current version: September 16, 2026

Our policies

  • Terms and conditions

    Rules for accessing, publishing, contacting and using Vivo Latam's services.

  • Privacy policy

    How Vivo Latam collects, uses, shares and protects personal data.

  • Safety guide

    Recommendations for checking listings, people, documents, payments and signatures before closing a deal.

  • Delete your data

    How to request that Vivo Latam delete the personal data linked to your account.

Bitcoin and Tether payments

Vivo Latam does not custody crypto-assets, does not act as an exchange, and does not process Bitcoin or Tether payments directly. Availability depends on the property, the parties involved and the licensed provider. Vivo Latam is partnered with licensed third parties to facilitate Bitcoin transactions in El Salvador. Vivo Latam is not a licensed Bitcoin or financial services provider. Full KYC/AML and due diligence are required.

If any clause is unclear, do not proceed with a transaction. Contact Vivo Latam and ask for an explanation before agreeing to anything.